Privacy Policy

Last Updated: August 26, 2026

Welcome to Zevanorqia.

Zevanorqia is operated by HONGKONG WINNCA CONSTRUCTION LIMITED.

We recognize the importance of protecting your privacy and treating your personal information with care. This Privacy Policy describes the types of information we may obtain, how that information may be used or shared, the steps we take to safeguard it, and the choices or rights that may be available to you.

This policy applies when you browse our website, purchase products, create an account, communicate with our customer-service team, subscribe to marketing communications, or otherwise interact with Zevanorqia.

By accessing or using our website and services, you acknowledge the privacy practices described below.

Information We May Collect

The information we collect varies depending on how you interact with our store.

Information You Submit to Us

We may receive personal information when you:

  • Browse or use our online store
  • Register or maintain a customer account
  • Place or attempt to place an order
  • Subscribe to promotional emails or other communications
  • Contact customer support
  • Leave a review or submit feedback
  • Complete a survey
  • Participate in a promotion or giveaway
  • Request an order modification, return, refund, or exchange

Information you provide may include:

  • Full name
  • Email address
  • Telephone number
  • Billing information
  • Delivery address
  • Login or account details
  • Purchase and transaction history
  • Product interests and preferences
  • Customer-service correspondence
  • Reviews, comments, or other submitted content

Payment-card information is generally handled directly by authorized payment providers.

Zevanorqia may receive transaction-related information necessary to process your purchase, but we generally do not directly receive or retain complete payment-card numbers.

Information Collected Through Your Use of Our Website

When you access our website, certain information may be collected automatically by us or by service providers acting on our behalf.

This information may include:

  • Internet Protocol address
  • Browser type
  • Device information
  • Operating system
  • Referral source
  • Pages and products viewed
  • Links or buttons selected
  • Cart activity
  • Checkout activity
  • Date and time of access
  • Approximate geographic location
  • Cookie or device identifiers
  • Interaction with promotional content
  • Interaction with emails or advertisements

These details may be gathered through cookies, pixels, server logs, analytics software, tags, and comparable technologies.

Information Obtained From Service Providers

We may receive information from companies that support the operation of our online store.

These may include:

  • Shopify
  • Payment providers
  • Logistics companies
  • Fulfillment partners
  • Advertising platforms
  • Analytics services
  • Customer-support software providers
  • Fraud-detection services
  • Social-media platforms
  • Marketing service providers

The information received may be combined with other information when reasonably necessary to operate, secure, and improve our services.

How We Use Personal Information

Zevanorqia may process personal information for business and operational purposes, including to:

  • Accept and process orders
  • Verify transactions
  • Prepare and fulfill purchases
  • Arrange delivery
  • Send order and shipping notifications
  • Handle payments
  • Process approved returns, refunds, or exchanges
  • Respond to customer inquiries
  • Maintain customer accounts
  • Improve our online store
  • Improve products and services
  • Customize certain shopping experiences
  • Suggest products that may be relevant to customers
  • Send marketing communications where permitted
  • Analyze website performance
  • Measure advertising effectiveness
  • Identify fraudulent or suspicious transactions
  • Protect our systems and customers
  • Maintain accounting and transaction records
  • Comply with legal and regulatory requirements
  • Enforce our policies and contractual rights

Shopify Platform

Our e-commerce store operates through Shopify, which provides the technology used to display products, manage checkout, and support online transactions.

When you visit Zevanorqia, create an account, or make a purchase, Shopify may process certain personal information as part of providing its services.

Shopify maintains its own privacy practices regarding information processed through its platform.

For additional information, you may review the Shopify Consumer Privacy Policy:

https://privacy.shopify.com/

Cookies and Similar Technologies

Zevanorqia and the companies that assist us may use cookies and related technologies to support website functionality and understand how our store is used.

These technologies can help us:

  • Keep the website functioning properly
  • Maintain shopping-cart activity
  • Support account login and checkout
  • Remember customer preferences
  • Understand website traffic
  • Evaluate site performance
  • Measure advertising results
  • Provide more relevant promotions

Cookies may generally fall into the following categories:

Essential Cookies
Used for core functions such as security, checkout, shopping carts, and customer accounts.

Preference Cookies
Help remember settings such as language, location, and currency.

Analytics Cookies
Allow us to understand website usage and improve performance.

Advertising Cookies
May be used to evaluate campaigns and provide advertisements that are more relevant to customer interests.

You may be able to control cookies through your browser or any privacy-preference controls offered on our website.

Please note that restricting certain cookies may affect the availability or performance of some website features.

When Personal Information May Be Shared

We may provide personal information to third parties when reasonably necessary to operate our store, deliver products, protect our business, or meet legal requirements.

Recipients may include:

  • Shopify
  • Website technology providers
  • Payment processors
  • Shipping carriers
  • Logistics providers
  • Fulfillment companies
  • Customer-service providers
  • Email communication platforms
  • SMS service providers
  • Analytics companies
  • Advertising and marketing partners
  • Security and fraud-prevention providers
  • Accountants
  • Legal advisers
  • Insurance providers
  • Government agencies
  • Regulators
  • Law-enforcement authorities

Information may also be disclosed when reasonably necessary to:

  • Follow applicable laws
  • Respond to lawful requests or legal proceedings
  • Investigate suspected fraud
  • Address security incidents
  • Enforce our store policies
  • Protect legal rights
  • Complete a merger, acquisition, restructuring, financing, or transfer of business assets
  • Carry out an action requested or authorized by you

We may also use aggregated or de-identified information that cannot reasonably be linked to an identifiable individual.

Advertising, Analytics, and Data Sharing

Zevanorqia does not knowingly sell customers' personal information in exchange for money.

However, certain privacy laws may classify some digital advertising, analytics, or cross-context data activities as a form of “sale,” “sharing,” or “targeted advertising,” even where no monetary payment takes place.

Depending on where you live, you may have the right to request that certain activities stop.

Where required, privacy options may be provided through a Your Privacy Choices feature or another relevant opt-out mechanism on our website.

Where applicable, we may also recognize supported browser privacy signals such as Global Privacy Control (GPC).

Promotional Emails and Text Messages

When you voluntarily subscribe to promotional communications, Zevanorqia may send messages concerning:

  • New products
  • Store announcements
  • Promotional offers
  • Discounts
  • Cart reminders
  • Restock notices
  • Other marketing updates

Marketing emails may be stopped by selecting the Unsubscribe option contained in the message.

Where SMS marketing is available, messages will only be sent where appropriate consent has been provided.

Standard message or data charges may apply depending on your mobile-service provider.

Stopping promotional messages does not prevent us from sending necessary service-related communications, including:

  • Order confirmations
  • Payment notices
  • Shipping updates
  • Delivery information
  • Refund notifications
  • Customer-support responses

Data Retention

We keep personal information only for the period reasonably necessary for the purpose for which it was collected or where retention is required for legitimate business or legal purposes.

For example, information may be retained to:

  • Complete customer transactions
  • Provide requested services
  • Maintain accounting records
  • Meet tax requirements
  • Resolve disputes
  • Investigate fraud
  • Enforce agreements
  • Comply with regulatory obligations

Retention periods may differ depending on the nature of the information and applicable legal requirements.

When information is no longer reasonably required, we may delete, anonymize, aggregate, or securely dispose of it.

Information Security

Zevanorqia uses reasonable organizational, administrative, and technical measures intended to reduce the risk of unauthorized access, misuse, disclosure, alteration, or loss of personal information.

Our website uses SSL technology to help protect information transmitted electronically.

Nevertheless, no online service, communication method, database, or storage system can be guaranteed to be completely secure.

Customers are responsible for safeguarding their account credentials and should contact us promptly if they believe their account or personal information has been accessed without authorization.

Your Privacy Choices and Rights

Privacy laws may provide you with certain rights depending on your place of residence.

These rights may include the ability to:

  • Ask whether we hold personal information about you
  • Request access to information we maintain
  • Correct inaccurate information
  • Request deletion of eligible personal information
  • Receive certain information in a portable format
  • Object to specific processing activities
  • Request restrictions on certain uses of information
  • Withdraw consent where consent is the applicable legal basis
  • Opt out of certain targeted advertising activities
  • Opt out of certain categories of data sharing
  • Appeal certain privacy-request decisions
  • File a complaint with an appropriate data-protection authority

Not every right applies in every jurisdiction, and applicable exceptions may limit certain requests.

To exercise an applicable privacy right, please contact us using the information provided at the end of this policy.

For security purposes, we may ask for additional information to verify your identity before fulfilling a request.

Where permitted by applicable law, an authorized representative may submit a request on your behalf. We may require proof that the representative has permission to act for you.

California Privacy Information

California residents may have additional privacy rights where applicable law applies to Zevanorqia.

Depending on the circumstances, those rights may include the ability to:

  • Request information regarding categories of personal information collected
  • Request information regarding how personal information is used
  • Request disclosure of certain information
  • Obtain access to eligible personal information
  • Correct inaccurate personal information
  • Request deletion of eligible personal information
  • Opt out of certain sales or sharing of personal information
  • Limit certain uses of sensitive personal information where applicable
  • Exercise applicable rights without unlawful discrimination

California-related requests may be submitted using the contact information below.

Please use the subject:

California Privacy Request

Privacy Rights in the EEA, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, personal information may be processed under one or more applicable legal grounds, including:

  • Performance of a contract with you
  • Compliance with legal obligations
  • Legitimate business interests
  • Consent, where required

Where applicable, you may have rights to:

  • Access your information
  • Correct inaccurate information
  • Request deletion
  • Restrict certain processing
  • Object to particular processing activities
  • Withdraw previously given consent
  • Request portability of certain information
  • Contact your local supervisory or data-protection authority

International Processing and Transfers

Zevanorqia serves customers internationally.

As a result, information may be transferred to or processed in jurisdictions outside the country where you reside.

These locations may include:

  • Hong Kong
  • United States
  • Canada
  • Countries where Shopify operates
  • Countries where our fulfillment or service providers operate

Privacy and data-protection laws may differ between jurisdictions.

Where required by applicable law, reasonable safeguards may be implemented in connection with international transfers of personal information.

Children's Privacy

Our store and services are not designed for children younger than 13 years old, and Zevanorqia does not knowingly seek to collect personal information from children under that age.

If you believe that a child has submitted personal information to us, please contact our customer-service team so that appropriate action can be taken.

Customers who are below the age of legal majority where they live should use our services only with the involvement and permission of a parent or legal guardian.

Links to Third-Party Services

Our website may contain links directing you to websites, applications, or online services that are operated independently from Zevanorqia.

Once you leave our website, the privacy practices of the third-party provider may apply.

Zevanorqia is not responsible for third-party privacy policies, security practices, content, or accuracy.

We recommend reviewing the relevant privacy policy before submitting personal information to another website or service.

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes involving:

  • Our store operations
  • Technology
  • Service providers
  • Business practices
  • Legal requirements
  • Regulatory obligations

When the policy is updated, the latest version will be published on this page together with an updated Last Updated date.

Where applicable law requires additional notice for a material change, we will take reasonable steps to provide that notice.

Contact Us

For questions about this Privacy Policy, personal-information requests, privacy complaints, or marketing opt-out assistance, please contact:

Brand: Zevanorqia
Operating Company: HONGKONG WINNCA CONSTRUCTION LIMITED
Email: support@zevanorqia.com
Phone: +1 (904) 341-8887
Website: https://zevanorqia.com

Company Address:
RM 2502C, 25/F
148 ELECTRIC ROAD
NORTH POINT, HONG KONG